Based on public reviews and response behavior.
1,550 reviews over 264 days (about 179 per month). Busiest month: 19% of reviews. Languages: en 89%, unknown 10%, es 1%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.9%, over 1,914 ranked companies · benchmark 1 Nov 2026
Score
43.9
Industry average 69.0
25.1 below average
Rating
4.05
Industry average 4.52
0.47 below average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 39% negative
Covering August 2026 — 109 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 56% negative and 3% neutral.
Share of theme mentions
Themes from the 1,550 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,914 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.504). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.9 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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