Customereye

Cleo

Lending & Consumer Financemeetcleo.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 212 days (about 29 per month). Busiest month: 21% of reviews. Languages: en 99%, es 1%, fr 1%.

Overall Score

43/100
−9.7 vs. last month3.88 ★ average rating · 200 reviews
43/100 from 200 reviews over 8 months, moderate confidence.

Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026

Score

43.1

Industry average 66.1

23.0 below average

Rating

3.88

Industry average 4.45

0.57 below average

Reply rate

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Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1179of 1240 ranked in Lending & Consumer Finance
Top 95% · Bottom Tierup 113 from last month
#1 (best)#1240 (worst)
#1177Peer
#1178Peer
#1179This company
#1180Peer
#1181Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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