Heatmiser

Construction & Industrial • United Kingdomheatmisershop.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−16.1 vs. last month3.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#149of 404

Top 37% · Upper Half

#1 (best)#404 (worst)

#147Peer

#148Peer

#149This company

#150Peer

#151Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 37% negative

62%

positive

Positive62%
Neutral2%
Negative37%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.1%

Customer Support

16.9%

Response Speed

14.2%

Product Quality

11.3%

Onboarding

9.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 9.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 36.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.8%

4★

6.5%

3★

5.5%

2★

3.8%

1★

19.3%

Based on 600 analyzed reviews. Sentiment is slipping: 74.6% of reviews in the last three months were positive, compared with 91.3% in the three months before that.

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