Customereye

hbomax.com

Media & Contenthbomax.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 104 days (about 29 per month). Busiest month: 25% of reviews. Languages: en 62%, fr 10%, pl 8%.

Overall Score

22/100
Short observation window (104 days)
−9.3 vs. last month1.19 ★ average rating · 100 reviews
22/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026

Score

21.7

Industry average 59.1

37.4 below average

Rating

1.19

Industry average 3.91

2.72 below average

Reply rate

—

Industry average 29.8%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#802of 828 ranked in Media & Content
Top 97% · Bottom Tierup 2 from last month
#1 (best)#828 (worst)
#800Peer
#801Peer
#802This company
#803Peer
#804Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

14% of reviews positive, 83% negative

14%
positive
  • Positive14%
  • Neutral3%
  • Negative83%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 89% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Pricing
Hidden
Loyalty
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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