Customereye

hbomax.com

Media & Contenthbomax.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 104 days (about 29 per month). Busiest month: 25% of reviews. Languages: en 62%, fr 10%, pl 8%.

Overall Score

22/100
Short observation window (104 days)
−9.3 vs. last month1.19 ★ average rating · 100 reviews
22/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Media & Content average: score 57.3, rating 4.05 stars, reply rate 29.2%, over 384 ranked companies · benchmark 16 Sept 2026

Score21.7vs 57.335.6Rating1.19vs 4.052.86Reply ratevs 29.2%

Competitive Performance Rank

Among ranked Media & Content companies

#382of 384 ranked in Media & Content
Top 99% · Bottom Tier
#1 (best)#384 (worst)
#380Peer
#381Peer
#382This company
#383Peer
#384Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

14% of reviews positive, 83% negative

14%
positive
  • Positive14%
  • Neutral3%
  • Negative83%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 89% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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