Based on public reviews and response behavior.
74 reviews over 2,367 days (about 0.9 per month). Busiest month: 10% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 23 Oct 2026
Score
83.1
Industry average 62.0
21.0 above average
Rating
4.84
Industry average 4.09
0.75 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 10% negative
Covering April 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.1 places the company in the top quarter of about 3,600 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 89.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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