Customereye

The Currency Club

Finance & Insurancethecurrencyclub.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 101 days (about 60 per month). Busiest month: 43% of reviews. Languages: en 100%.

Overall Score

83/100
Short observation window (101 days)
+2.6 vs. last month4.71 ★ average rating · 200 reviews
83/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

82.9

Industry average 62.9

20.0 above average

Rating

4.71

Industry average 4.27

0.44 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#177of 2001 ranked in Finance & Insurance
Top 9% · Top Tier
#1 (best)#2001 (worst)
#175Peer
#176Peer
#177This company
#178Peer
#179Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering September 2026 — 46 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Loyalty
Hidden
Onboarding
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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