Customereye

harttools.com

Construction & Industrialharttools.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 773 days (about 3.9 per month). Busiest month: 11% of reviews. Languages: en 97%, unknown 2%, es 1%.

Overall Score

40/100
3.18 ★ average rating · 100 reviews
40/100 from 100 reviews over 16 months, moderate confidence.

Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026

Score

40.1

Industry average 68.2

28.1 below average

Rating

3.18

Industry average 4.53

1.35 below average

Reply rate

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Industry average 46.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1605of 1644 ranked in Construction & Industrial
Top 98% · Bottom Tier
#1 (best)#1644 (worst)
#1603Peer
#1604Peer
#1605This company
#1606Peer
#1607Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Customer Support
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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