Based on public reviews and response behavior.
197 reviews over 471 days (about 13 per month). Busiest month: 11% of reviews. Languages: en 100%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
60.8
Industry average 57.8
3.0 above average
Rating
4.98
Industry average 4.00
0.98 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering September 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 8% negative and 8% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 8% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 143 mentions with a sentiment score of 89.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99