Based on public reviews and response behavior.
194 reviews over 40 days (about 148 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 74%, es 11%, de 8%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026
Score
59.5
Industry average 62.4
2.9 below average
Rating
4.19
Industry average 4.23
0.04 below average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 45% negative
Covering September 2026 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 44% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 194 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,396 ranked companies in Apparel & Fashion (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 110 mentions with a sentiment score of 72.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
