Customereye

Gymreapers

Sports & Fitness • United Statesgymreapers.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

56/100
+16.1 vs. last month4.94 ★ average rating · 636 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#78of 174
Top 45% · Upper Half
#1 (best)#174 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering October 2024 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 0% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 621 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.2%
Product Quality
16.7%
Response Speed
13.2%
Delivery Shipping
12.9%
Loyalty
10.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 11.9% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
97.3%
4
1.3%
3
0.3%
2
0.3%
1
0.8%

Based on 636 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 99.3% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis