Based on public reviews and response behavior.
1,000 reviews over 391 days (about 78 per month). Busiest month: 19% of reviews. Languages: en 92%, unknown 6%, es 2%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
63.2
Industry average 64.0
0.8 below average
Rating
4.26
Industry average 4.23
0.03 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 34% negative
Covering July 2026 — 103 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 45% negative and 5% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.162). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
