Based on public reviews and response behavior.
100 reviews over 1,639 days (about 1.9 per month). Busiest month: 15% of reviews. Languages: en 95%, es 3%, de 1%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026
Score
49.0
Industry average 66.6
17.6 below average
Rating
4.32
Industry average 4.37
0.05 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.140 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.0 sits in the bottom quarter of about 6,000 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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