Based on public reviews and response behavior.
1,887 reviews over 1,466 days (about 39 per month). Busiest month: 16% of reviews. Languages: en 93%, unknown 6%, fr 1%.
Finance & Insurance average: score 63.6, rating 4.20 stars, reply rate 46.8%, over 2,869 ranked companies · benchmark 31 Oct 2026
Score
72.6
Industry average 63.6
9.0 above average
Rating
3.73
Industry average 4.20
0.47 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering August 2026 — 306 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 2% neutral.
Share of theme mentions
Themes from the 1,887 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,869 ranked companies in Finance & Insurance (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 381 mentions with a sentiment score of 75.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.73 stars is 0.5 below the Finance & Insurance average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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