Customereye

Vanquis

Finance & Insurancewww.vanquis.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 11 days (about 553 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

73/100
Short observation window (11 days)
4.45 ★ average rating · 200 reviews
73/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Finance & Insurance average: score 58.8, rating 4.12 stars, reply rate 41.4%, over 1,130 ranked companies · benchmark 21 Sept 2026

Score

72.6

Industry average 58.8

13.8 above average

Rating

4.45

Industry average 4.12

0.33 above average

Reply rate

Industry average 41.4%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#180of 1130 ranked in Finance & Insurance
Top 16% · Top Tier
#1 (best)#1130 (worst)
#178Peer
#179Peer
#180This company
#181Peer
#182Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 16% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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