Customereye

Green Motion International

Automotive & Mobility • United Statesgreenmotion.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

41/100
+32.4 vs. last month3.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#212of 265
Top 80% · Bottom Tier
#1 (best)#265 (worst)
#210Peer
#211Peer
#212This company
#213Peer
#214Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering October 2024 — 218 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 29% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.6%
Loyalty
15.1%
Pricing
13.3%
Product Quality
12.2%
Response Speed
9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 20.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100
54/100
signal score
  • Built from a negative-review share of 43.7% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
54.2%
4
7.8%
3
2.7%
2
3.7%
1
31.7%

Based on 600 analyzed reviews. Sentiment is improving: 67.3% of reviews in the last three months were positive, compared with 51.5% in the three months before that.

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