Customereye

Gravity Blanket

Home & Living • United Statesgravityblankets.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
3.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#581of 675
Top 86% · Bottom Tier
#1 (best)#675 (worst)
#579Peer
#580Peer
#581This company
#582Peer
#583Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 565 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
16.8%
Delivery Shipping
16.3%
Product Quality
15.2%
Pricing
14.6%
Customer Support
12.9%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 16.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 36.7% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
57.5%
4
7.7%
3
6.0%
2
3.3%
1
25.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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