Grand Brass Lamp Parts, LLC.

Home & Living • United Statesgrandbrass.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−1.7 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#512of 675

Top 76% · Bottom Tier

#1 (best)#675 (worst)

#510Peer

#511Peer

#512This company

#513Peer

#514Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral3%
Negative27%

Sentiment Balance

Covering December 2024 — 45 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.6%

Product Quality

17.2%

Response Speed

16.7%

Customer Support

10.4%

Pricing

9.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.0%

4★

3.3%

3★

1.7%

2★

0.0%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.4% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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