Customereye

Grail Watch Club

Gaming & Esportsgrailwatchclub.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

192 reviews over 388 days (about 15 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

80/100
−12.9 vs. last month4.91 ★ average rating · 192 reviews
80/100 from 192 reviews over 13 months, moderate confidence.

Gaming & Esports average: score 56.7, rating 4.04 stars, reply rate 26.4%, over 1,235 ranked companies · benchmark 17 Oct 2026

Score

79.8

Industry average 56.7

23.1 above average

Rating

4.91

Industry average 4.04

0.87 above average

Reply rate

—

Industry average 26.4%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#70of 1235 ranked in Gaming & Esports
Top 6% · Top Tierdown 47 from last month
#1 (best)#1235 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Gaming & Esports