Customereye

GOZNEY

Appliances & Home Electronics • United Kingdomgozney.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 21 days (about 145 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 89%, de 5%, unknown 5%.

Overall Score

72/100
Short observation window (21 days)
−1.3 vs. last month4.47 ★ average rating · 100 reviews
72/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 81% of the reviews.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026

Score

72.4

Industry average 59.2

13.2 above average

Rating

4.47

Industry average 4.02

0.45 above average

Reply rate

—

Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#248of 1073 ranked in Appliances & Home Electronics
Top 23% · Top Tierdown 46 from last month
#1 (best)#1073 (worst)
#246Peer
#247Peer
#248This company
#249Peer
#250Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering August 2026 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Delivery Shipping
Hidden
Value For Money
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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