Customereye

Gordon Brown Law

Legal & Compliance • United Kingdomgordonbrownlaw.co.uk

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 355 days (about 15 per month). Busiest month: 12% of reviews. Languages: en 99%, unknown 1%.

Overall Score

73/100
+0.8 vs. last month4.38 ★ average rating · 177 reviews
73/100 from 177 reviews over 13 months, moderate confidence.

Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 31 Oct 2026

Score

72.8

Industry average 69.9

2.9 above average

Rating

4.38

Industry average 4.51

0.13 below average

Reply rate

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Industry average 50.2%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#527of 1085 ranked in Legal & Compliance
Top 49% · Upper Halfup 37 from last month
#1 (best)#1085 (worst)
#525Peer
#526Peer
#527This company
#528Peer
#529Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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