Customereye

Go Configure

Construction & Industrial • Lislegoconfigure.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

24/100
−8.3 vs. last month1.82 ★ average rating · 540 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#401of 404
Top 99% · Bottom Tier
#1 (best)#404 (worst)
#399Peer
#400Peer
#401This company
#402Peer
#403Peer

Overall Customer Sentiment

Below Average

29% of reviews positive, 70% negative

29%
positive
  • Positive29%
  • Neutral1%
  • Negative70%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 506 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
17.0%
Customer Support
16.7%
Delivery Shipping
13.1%
Response Speed
13.1%
Product Quality
10.0%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 17.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH90/100
90/100
signal score
  • Built from a negative-review share of 70.3% across this company's analyzed reviews.
  • 28 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.8avg rating
5
18.3%
4
1.9%
3
0.4%
2
2.0%
1
77.4%

Based on 540 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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