Customereye

Koala

Travel & Hospitalitygo-koala.com

Review data last updated .

Based on public reviews and response behavior.

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190 reviews over 438 days (about 13 per month). Busiest month: 25% of reviews. Languages: en 95%, unknown 4%, fr 1%.

Overall Score

53/100
+15.1 vs. last month4.21 ★ average rating · 190 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#141of 253
Top 56% · Mid Pack
#1 (best)#253 (worst)
#139Peer
#140Peer
#141This company
#142Peer
#143Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering August 2026 — 36 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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