Glide

Software & Web Services • United Kingdomglide.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

+1.6 vs. last month4.03 ★ average rating · 612 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#69of 363

Top 19% · Top Tier

#1 (best)#363 (worst)

#67Peer

#68Peer

#69This company

#70Peer

#71Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering November 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.6%

Problem Resolution

18.2%

Response Speed

11.8%

Product Quality

10.2%

Communication

9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 9.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

68.5%

4★

7.8%

3★

2.1%

2★

1.1%

1★

20.4%

Based on 612 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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