Based on public reviews and response behavior.
212 reviews over 2,053 days (about 3.1 per month). Busiest month: 19% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,155 ranked companies · benchmark 7 Oct 2026
Score
77.3
Industry average 59.5
17.8 above average
Rating
4.48
Industry average 4.07
0.41 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 212 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,155 ranked companies in Software & Web Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.3 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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