Customereye

GLA Transfers

Taxis & Public Transportglatransfers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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130 reviews over 157 days (about 25 per month). Busiest month: 32% of reviews. Languages: en 99%, es 2%.

Overall Score

94/100
Short observation window (157 days)
−2.2 vs. last month4.88 ★ average rating · 130 reviews
94/100 from 130 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 11 Oct 2026

Score

94.2

Industry average 65.8

28.4 above average

Rating

4.88

Industry average 4.19

0.69 above average

Reply rate

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Industry average 42.2%

not measured

Competitive Performance Rank

Among ranked Taxis & Public Transport companies

#2of 59 ranked in Taxis & Public Transport
Top 3% · Top Tierdown 3 from last month
#1 (best)#59 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering September 2026 — 35 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 6% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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