GiftCardRescue

Gifts & Party Supplies • COLUMBIAgiftcardrescue.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

+7.9 vs. last month2.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#143of 149

Top 96% · Bottom Tier

#1 (best)#149 (worst)

#141Peer

#142Peer

#143This company

#144Peer

#145Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

58%

positive

Positive58%
Neutral2%
Negative41%

Sentiment Balance

Covering July 2016 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2016.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.0%

Communication

13.9%

Response Speed

13.4%

Loyalty

12.1%

Customer Support

10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 18.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100

69/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

19.2%

4★

8.7%

3★

13.2%

2★

12.3%

1★

46.7%

Based on 600 analyzed reviews. Sentiment is slipping: 13.3% of reviews in the last three months were positive, compared with 27.0% in the three months before that.

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