Gift Discoveries

Gifts & Party Supplies • United Kingdomwww.giftdiscoveries.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−16.7 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#140of 149

Top 94% · Bottom Tier

#1 (best)#149 (worst)

#138Peer

#139Peer

#140This company

#141Peer

#142Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%

positive

Positive61%
Neutral1%
Negative38%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

30.6%

Customer Support

12.7%

Product Quality

12.2%

Response Speed

11.4%

Communication

8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 30.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

56.5%

4★

14.5%

3★

7.2%

2★

3.8%

1★

18.0%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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