Customereye

Getsmartrx

Pharmacy & Online Medicine • United Statesgetsmartrx.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 537 days (about 5.7 per month). Busiest month: 40% of reviews. Languages: en 68%, unknown 32%.

Overall Score

53/100
+10.0 vs. last month4.12 ★ average rating · 100 reviews
53/100 from 100 reviews over 4 months, moderate confidence.

Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026

Score

52.8

Industry average 58.9

6.1 below average

Rating

4.12

Industry average 4.13

in line with average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#504of 740 ranked in Pharmacy & Online Medicine
Top 68% · Mid Packup 33 from last month
#1 (best)#740 (worst)
#502Peer
#503Peer
#504This company
#505Peer
#506Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

52% of reviews positive, 46% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative46%

Sentiment Balance

Covering January 2025 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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