Based on public reviews and response behavior.
2,692 reviews over 3,260 days (about 25 per month). Busiest month: 5% of reviews. Languages: en 100%, unknown 0%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
40.2
Industry average 70.9
30.7 below average
Rating
3.35
Industry average 4.63
1.28 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering August 2026 — 65 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 51% negative and 2% neutral.
Share of theme mentions
Themes from the 2,692 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.104). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.2 sits in the bottom quarter of about 1,300 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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