Based on public reviews and response behavior.
217 reviews over 1,546 days (about 4.3 per month). Busiest month: 16% of reviews. Languages: en 99%, fr 1%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
53.0
Industry average 64.0
11.0 below average
Rating
4.19
Industry average 4.34
0.15 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering June 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 217 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.124 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.0 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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