Customereye

Dizzie

Food & Beverage • United Kingdomgetdizzie.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+14.8 vs. last month4.45 ★ average rating · 582 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#345of 551
Top 63% · Mid Pack
#1 (best)#551 (worst)
#343Peer
#344Peer
#345This company
#346Peer
#347Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering January 2023 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.9%
Delivery Shipping
18.2%
Customer Support
16.1%
Loyalty
12.9%
Pricing
9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
73.0%
4
12.7%
3
5.8%
2
3.3%
1
5.2%

Based on 582 analyzed reviews. Sentiment is slipping: 69.0% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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