Customereye

Getboost - Marketplace For Gamers

Gaming & Esports • United Statesgetboost.gg

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−9.2 vs. last month3.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#207of 259
Top 80% · Bottom Tier
#1 (best)#259 (worst)
#205Peer
#206Peer
#207This company
#208Peer
#209Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering September 2024 — 172 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
22.1%
Customer Support
20.4%
Product Quality
13.3%
Loyalty
12.6%
Delivery Shipping
10.0%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100
62/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
70.0%
4
2.8%
3
0.5%
2
0.8%
1
25.8%

Based on 600 analyzed reviews. Sentiment is slipping: 70.0% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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