Minehut

Gaming & Esports • United Statesminehut.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

+21.4 vs. last month3.19 ★ average rating · 487 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#234of 259

Top 90% · Bottom Tier

#1 (best)#259 (worst)

#232Peer

#233Peer

#234This company

#235Peer

#236Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%

positive

Positive59%
Neutral2%
Negative39%

Sentiment Balance

Covering July 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 465 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.0%

Response Speed

14.0%

Loyalty

13.4%

Product Quality

12.9%

Problem Resolution

12.7%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 13.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 42.7% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

46.0%

4★

6.8%

3★

3.7%

2★

7.4%

1★

36.1%

Based on 487 analyzed reviews. Sentiment is improving: 30.0% of reviews in the last three months were positive, compared with 21.4% in the three months before that.

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