Based on public reviews and response behavior.
200 reviews over 100 days (about 61 per month). Busiest month: 43% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
29.8
Industry average 66.2
36.4 below average
Rating
1.08
Industry average 4.37
3.29 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
13% of reviews positive, 87% negative
Covering October 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 88% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.399 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 29.8 sits in the bottom quarter of about 2,300 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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