Based on public reviews and response behavior.
95 reviews over 2,009 days (about 1.4 per month). Busiest month: 6% of reviews. Languages: en 84%, de 6%, pt 3%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
32.1
Industry average 61.8
29.7 below average
Rating
1.21
Industry average 4.15
2.94 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 80% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 95 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.906 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.1 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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