G1

Professional Certification & Skills • Canadag1.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−17.5 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#204of 281

Top 73% · Mid Pack

#1 (best)#281 (worst)

#202Peer

#203Peer

#204This company

#205Peer

#206Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2023 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.5%

Product Quality

17.0%

Loyalty

13.8%

Pricing

11.6%

Onboarding

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.3%

4★

9.2%

3★

1.3%

2★

0.3%

1★

4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 84.6% of reviews in the last three months were positive, compared with 93.6% in the three months before that.

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