Based on public reviews and response behavior.
100 reviews over 1,677 days (about 1.8 per month). Busiest month: 8% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 23 Oct 2026
Score
82.9
Industry average 62.0
20.9 above average
Rating
4.61
Industry average 4.09
0.52 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering February 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.151 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 82.9 places the company in the top quarter of about 3,600 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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