Customereye

Funrize

Gaming & Esports • United Statesfunrize.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
+5.6 vs. last month3.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#157of 259
Top 61% · Mid Pack
#1 (best)#259 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2024 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
17.6%
Product Quality
15.3%
Loyalty
14.3%
Pricing
13.5%
Customer Support
13.3%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • •Built from a negative-review share of 32.0% across this company's analyzed reviews.
  • •5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5★
53.3%
4★
11.5%
3★
7.5%
2★
5.0%
1★
22.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 69.8% of reviews in the last three months were positive, compared with 73.7% in the three months before that.

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