Based on public reviews and response behavior.
187 reviews over 285 days (about 20 per month). Busiest month: 20% of reviews. Languages: en 91%, fr 4%, es 2%.
Lending & Consumer Finance average: score 66.0, rating 4.45 stars, reply rate 50.0%, over 1,244 ranked companies · benchmark 8 Oct 2026
Score
40.1
Industry average 66.0
25.9 below average
Rating
1.44
Industry average 4.45
3.01 below average
Reply rate
—
Industry average 50.0%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 66% negative
Covering January 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.
Share of theme mentions
Themes extracted from 187 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,244 ranked companies in Lending & Consumer Finance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.419 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.492). Review the worst months in the trend data to identify specific operational or product issues.
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