Goldmoney

Lending & Consumer Finance • Canadawww.goldmoney.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

40/100

+16.1 vs. last month3.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#265of 275

Top 96% · Bottom Tier

#1 (best)#275 (worst)

#263Peer

#264Peer

#265This company

#266Peer

#267Peer

Overall Customer Sentiment

Below Average

56% of reviews positive, 43% negative

56%

positive

Positive56%
Neutral1%
Negative43%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 566 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

20.2%

Customer Support

18.2%

Loyalty

12.6%

Communication

10.3%

Response Speed

8.6%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

36.5%

4★

15.3%

3★

8.3%

2★

5.7%

1★

34.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 42.9% in the three months before that.

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