Customereye

Groundfloor

Lending & Consumer Financegroundfloor.com

Review data last updated .

Based on public reviews and response behavior.

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186 reviews over 1,817 days (about 3.1 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

41/100
2.56 ★ average rating · 186 reviews
41/100 from 186 reviews over 26 months, moderate confidence.

Lending & Consumer Finance average: score 61.0, rating 4.32 stars, reply rate 43.0%, over 639 ranked companies · benchmark 16 Sept 2026

Score40.8vs 61.020.3Rating2.56vs 4.321.76Reply ratevs 43.0%

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#601of 639 ranked in Lending & Consumer Finance
Top 94% · Bottom Tier
#1 (best)#639 (worst)
#599Peer
#600Peer
#601This company
#602Peer
#603Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

47% of reviews positive, 51% negative

47%
positive
  • Positive47%
  • Neutral2%
  • Negative51%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 40% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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