Leveled Up Society

Lending & Consumer Finance • United Stateswww.leveledupsociety.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

3.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#261of 275

Top 95% · Bottom Tier

#1 (best)#275 (worst)

#259Peer

#260Peer

#261This company

#262Peer

#263Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%

positive

Positive59%
Neutral3%
Negative39%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.2%

Response Speed

17.0%

Product Quality

12.9%

Communication

10.1%

Problem Resolution

10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 10.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 43.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

55.3%

4★

5.3%

3★

2.2%

2★

2.3%

1★

34.8%

Based on 600 analyzed reviews. Sentiment is improving: 28.6% of reviews in the last three months were positive, compared with 11.1% in the three months before that.

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