Based on public reviews and response behavior.
970 reviews over 2,156 days (about 14 per month). Busiest month: 23% of reviews. Languages: en 97%, unknown 2%, es 0%.
Pet Products & Supplies average: score 64.9, rating 4.38 stars, reply rate 37.2%, over 845 ranked companies · benchmark 31 Oct 2026
Score
85.8
Industry average 64.9
20.9 above average
Rating
4.48
Industry average 4.38
0.10 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering July 2026 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 21% negative and 4% neutral.
Share of theme mentions
Themes from the 970 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 845 ranked companies in Pet Products & Supplies (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 85.8 places the company in the top quarter of about 850 ranked Pet Products & Supplies companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 96% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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