Customereye

Freshpet

Pet Products & Suppliesfreshpet.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

970 reviews over 2,156 days (about 14 per month). Busiest month: 23% of reviews. Languages: en 97%, unknown 2%, es 0%.

Overall Score

86/100
−7.8 vs. last month4.48 ★ average rating · 970 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#17of 681
Top 2% · Top Tier
#1 (best)#681 (worst)
#15Peer
#16Peer
#17This company
#18Peer
#19Peer

53 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering July 2026 — 24 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 21% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis