Based on public reviews and response behavior.
200 reviews over 90 days (about 68 per month). Busiest month: 39% of reviews. Languages: en 99%, de 1%, fr 1%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
86.1
Industry average 65.1
21.0 above average
Rating
4.78
Industry average 4.37
0.41 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.1 places the company in the top quarter of about 1,100 ranked Pet Products & Supplies companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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