Customereye

The Dog-G8 Company

Pet Products & Supplies • United Kingdomdog-g8.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
−8.9 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#19of 263
Top 7% · Top Tier
#1 (best)#263 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 10% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering October 2024 — 62 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.0%
Delivery Shipping
16.6%
Onboarding
16.5%
Response Speed
13.9%
Loyalty
9.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.7%
4
4.5%
3
1.7%
2
1.3%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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