Based on public reviews and response behavior.
1,838 days of reviews, with a sparse monthly review flow. Busiest month: 17% of reviews. Languages: en 98%, de 1%, es 1%.
Kids & Family average: score 67.3, rating 4.39 stars, reply rate 43.8%, over 186 ranked companies · benchmark 4 Nov 2026
Score
53.5
Industry average 67.3
13.8 below average
Rating
4.04
Industry average 4.39
0.35 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering October 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 186 ranked companies in Kids & Family (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.5 sits in the bottom quarter of about 190 ranked Kids & Family companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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