Customereye

Forward Furniture

Home & Livingforwardfurniture.ca

Review data last updated .

Based on public reviews and response behavior.

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80 reviews over 1,364 days (about 1.8 per month). Busiest month: 26% of reviews. Languages: en 99%, fr 1%.

Overall Score

53/100
+15.5 vs. last month4.29 ★ average rating · 80 reviews
53/100 from 80 reviews over 11 months, limited confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026

Score

52.9

Industry average 67.9

15.0 below average

Rating

4.29

Industry average 4.44

0.15 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5946of 6830 ranked in Home & Living
Top 87% · Bottom Tierup 831 from last month
#1 (best)#6830 (worst)
#5944Peer
#5945Peer
#5946This company
#5947Peer
#5948Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative20%

Sentiment Balance

Covering July 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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