Based on public reviews and response behavior.
76 reviews over 1,809 days (about 1.3 per month). Busiest month: 12% of reviews. Languages: en 96%, de 4%.
Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026
Score
52.9
Industry average 68.4
15.5 below average
Rating
3.41
Industry average 4.47
1.06 below average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 42% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,763 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.749 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.207). Review the worst months in the trend data to identify specific operational or product issues.
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