Finance & Insurance • Canadafontaineandassociates.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,167 days (about 8.4 per month). Busiest month: 8% of reviews.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
70.3
Industry average 63.2
7.1 above average
Rating
4.93
Industry average 4.27
0.66 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering May 2023 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 0% negative and 7% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 358 mentions with a sentiment score of 86.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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