Based on public reviews and response behavior.
100 reviews over 1,881 days (about 1.6 per month). Busiest month: 7% of reviews. Languages: en 86%, pl 8%, ru 5%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
55.9
Industry average 63.6
7.7 below average
Rating
3.57
Industry average 4.19
0.62 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering June 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.295). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 76.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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