Based on public reviews and response behavior.
626 reviews over 5,917 days (about 3.2 per month). Busiest month: 47% of reviews. Languages: en 77%, unknown 20%, es 3%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
55.9
Industry average 63.6
7.7 below average
Rating
3.50
Industry average 4.19
0.69 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering August 2026 — 92 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 34% negative and 3% neutral.
Share of theme mentions
Themes from the 626 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.234 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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