Folsom Wine & Spirits

Food & Beverage • United Statesfolsomwinespirits.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+4.7 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#375of 551

Top 68% · Mid Pack

#1 (best)#551 (worst)

#373Peer

#374Peer

#375This company

#376Peer

#377Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%

positive

Positive80%
Neutral1%
Negative20%

Sentiment Balance

Covering September 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.9%

Product Quality

16.3%

Response Speed

13.2%

Loyalty

10.1%

Pricing

9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 22.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.2%

4★

4.2%

3★

3.0%

2★

0.0%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is improving: 96.4% of reviews in the last three months were positive, compared with 90.7% in the three months before that.

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